Refunds & Cancellations

Refund and Cancellation Policy

Space Vastu Consultancy reserves the right to refuse/cancel any order. Space Vastu Consultancy at its sole discretion may cancel any order(s): i. If it suspects a fraudulent transaction, or ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or iii. For any reason outside the control of the Space Vastu Consultancy including causes for delivery-related logistical difficulties.

Refund/cancellation policies are applicable under the following conditions:

a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.

b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online. The total order amount after deduction of shipment and handling charges will be refunded. The refund will be processed, once NDR receives the originally ordered item back intact from the courier.

c) However, the order once delivered cannot be cancelled in any case.

d) In case there is an option for online download of data then cancellation will not be possible

e) In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

f) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

g) Space Vastu Consultancy offers 7 Day refund on the buyer’s card/account

h) In case of part cancellations, the amount refunded will correspond to the part cancellation